Privacy policy.

Your privacy matters to Odo Designs. This policy explains what personal information we collect, how we use it, and the choices you have when using our website.

1. Information We Collect

We may collect information when you:

  • Browse our site or place an order.

  • Create an account, subscribe to our newsletter, or fill out a form.

  • Contact us by email or phone.

This information can include your name, email address, postal address, phone number and order details. Limited payment information is processed securely through our trusted payment providers—we do not store full card numbers.

2. How We Use Your Information

Your data helps us:

  • Process and deliver your orders quickly.

  • Improve our website and services based on your feedback.

  • Respond to customer service requests.

  • Send order updates, occasional news or offers (you may unsubscribe at any time).

We will never sell your personal details.

3. Protecting Your Data

We use secure servers, encrypted connections and other safeguards to keep your information safe. While we take every reasonable step, no online transmission can be fully guaranteed; please contact us if you have security concerns.

4. Cookies

Our site uses small text files called cookies to:

  • Remember items in your basket.

  • Track site usage so we can improve your experience.

You can disable cookies in your browser, but some parts of the site may not work as intended.

5. Sharing Information

We only share limited details with:

  • Delivery partners to fulfil your order.

  • Payment processors to handle secure transactions.

We do not sell or trade your information to third parties. Disclosures may be made if required by law or to protect our rights.

6. Your Rights

Under Australian privacy law you may:

  • Request a copy of your personal data.

  • Ask us to correct or delete it.

Contact us using the details below to make a request.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will appear on this page.

8. Contact Us

If you have questions about your privacy or this policy, please get in touch:

Email: ododesignsoz@gmail.com
Website: www.ododesigns.com.au